Operations

Hire an interim COO in Greece and Cyprus

An operator who takes the day to day off the owner and runs it to a rhythm, for a defined period or a fixed number of days a week.

In many Greek and Cypriot companies the operations seat has never existed: every operational decision runs through the owner. An interim or fractional COO takes it for a period, with the operating rhythm, the processes and the second line of management. The need usually looks like one of these:

  • An owner who cannot step back because every decision still needs them
  • A fund's value creation plan that needs an operator to execute it
  • A scale-up that outgrew its processes, with growth now costing more than it earns
  • A departure in the middle of a busy season or a system change

The interim COOs on Hellenic Talent are elite professionals who have run operations as managing directors and operations directors of consumer, food and industrial groups, and as operating partners in portfolio companies. They know the usual starting point here: a thin management layer and an owner who has to be persuaded to let go.

What does an interim COO actually do?

  • Own the operating rhythm: the weekly and monthly meetings that review the numbers and decide
  • Run the processes and systems that deliver the product, and fix the ones that fail
  • Take charge of supply and delivery, with their cost and service levels
  • Set the figures that matter and the reporting the owner and the board read
  • Build the second line of management: hire, structure and coach the next operators
  • Execute the operational side of a value creation plan, to the fund's calendar

How to choose the right interim COO

What to test in the first conversation, whoever you end up hiring.

  1. Runs a weekly operating review

    Describes the agenda and the figures of the last weekly review they ran, and the decisions it forced.

  2. Takes decisions off the owner

    Has moved operational decisions away from a founder before, and can say which ones went first and how.

  3. The managers they built

    Can say which operations managers took over from them last time, and what each was ready to run.

Related roles

Tell us what you are trying to get done

A short call is enough to understand the situation and tell you honestly whether the network has the right interim COO for it.

Engagements run remote, hybrid, or on-site, for clients in Greece, Cyprus, and the rest of the world.